Q: What is the policy for canceling a subscription on Bibliocad?

"In this article you’ll learn the details of how the subscription cancellation process works on our platform so you can make informed decisions. When you cancel your subscription on Bibliocad, you stop its automatic renewal. However, keep in mind that canceling does not delete your Bibliocad account nor refund the money already billed for previous periods. It only stops the automatic charge for future payments. Each user is solely responsible for managing the cancellation of their subscription. That means you must make sure to cancel before the automatic renewal date if you no longer wish to continue with the premium service. Canceled subscriptions remain active until the end of the current billing cycle. For example, if you have a monthly subscription, your premium account stays active until the 30 days you already paid for are completed. If you have an annual subscription, it stays active until the end of the 12 months you paid for. It is important to note that you can subscribe again at any time if you decide to reactivate your premium account on Bibliocad. With this information you can manage your subscription on Bibliocad. If you have any additional questions about our cancellation policy, feel free to contact our support team."

Question 1

How to cancel your auto-renewing subscription on Bibliocad (stop automatic renewal)

Accepted Answer

Want to cancel the service on BiblioCAD? Here’s how to stop the automatic renewal of your Premium subscription.

To stop the automatic payment, just follow these steps:

Sign in to your Bibliocad account.
Go to Plan and billing.
Click the Stop Premium subscription button.

Done! These steps stop the automatic renewal. You keep Premium access until the end of the period you’ve already paid for, and no new charges will be generated.

What happens next?

You can reactivate the subscription whenever you want from Premium.
If you canceled by mistake, you can turn the plan back on before the current period ends.

Frequently asked questions

Is “canceling the service” the same as “canceling the subscription”? Yes, in this context it means stopping the automatic renewal of your Premium subscription.
Do I lose access immediately? No. Premium access stays active until the end of the period you already paid for.
Can I reactivate later? Yes, anytime from Plan and billing.

Question 2

Download limits on Bibliocad: Premium and Free files

Accepted Answer

In Bibliocad there are download limits for Premium files and Free files. These quotas are calculated independently and renew at different times, depending on the file type.

Here’s how they work:

Definitions

Subscription period: a 30-day period starting from the activation or renewal of your Premium subscription.
Calendar month: the period between the 1st and the last day of each month.
Premium and Free files: are counted separately, meaning each type of download has its own quota.

Download quotas

Premium files

Base limit: 150 downloads per subscription period (30 days).
If you use up your quota early:
- You can continue downloading up to 3 Premium files per day.
- The quota automatically resets at the renewal of your subscription period, at 00:00:00 (UTC−03:00).
- At that moment, you regain the full 150 downloads.

Free files

Base limit: 300 downloads per calendar month.
If you use up your quota before the end of the month:
- You can continue downloading up to 5 Free files per day.
- The quota resets at the start of a new calendar month, at 00:00:00 (UTC−03:00).
- At that moment, you regain the full 300 downloads.

Frequently Asked Questions

Do the Premium and Free limits add up? No. Each download type has its own independent quota.
What happens if I reach the Premium download limit before 30 days? You

Question 3

How do I validate my account?

Accepted Answer

In this article we show you how to validate your Bibliocad account: confirm your registration in just a few steps.

To validate your account, follow these steps: Check the inbox of the email address associated with your Bibliocad registration.

Find the validation message sent by Bibliocad. If you don’t see it in your main inbox, check the spam or junk folder.
Open the validation email, locate the “I accept the conditions of use and the privacy policy” button, and click it.

If you still can’t validate your account after trying these options, and you registered with a Google email, you can verify it by signing in directly using the “Sign in with Google” button.

That’s it! With this simple action you’ll have validated your Bibliocad account and can access all the free services and features available to registered users.

If you run into any issues or need more help, feel free to contact our support team.

Question 4

What is a Tag?

Accepted Answer

In this article we explain what a tag is, what it is used for, and why we use tags on Bibliocad.

The concept of a “tag” refers to labels or keywords assigned to the files and content available on the platform. Tags are used to categorize and organize files so that users can find them easily through searches. Each tag describes specific characteristics, topics, or categories of a file, such as the type of project, architectural style, function of the space, and more.

Question 5

How do I recover my password?

Accepted Answer

Forgot your Bibliocad password and need to regain access to your account? In this article we’ll show you how to recover it. If you don’t remember your password, follow these steps.

Go to Password recovery.
Enter the email for your account.
You’ll receive an email with instructions on how to reset your password.

By following these steps you’ll regain access to your Bibliocad account. If you need more help or have questions, feel free to contact our support team.

Question 6

What is the policy for canceling a subscription on Bibliocad?

Accepted Answer

"In this article you’ll learn the details of how the subscription cancellation process works on our platform so you can make informed decisions.

When you cancel your subscription on Bibliocad, you stop its automatic renewal. However, keep in mind that canceling does not delete your Bibliocad account nor refund the money already billed for previous periods. It only stops the automatic charge for future payments.

Each user is solely responsible for managing the cancellation of their subscription. That means you must make sure to cancel before the automatic renewal date if you no longer wish to continue with the premium service.

Canceled subscriptions remain active until the end of the current billing cycle. For example, if you have a monthly subscription, your premium account stays active until the 30 days you already paid for are completed. If you have an annual subscription, it stays active until the end of the 12 months you paid for.

It is important to note that you can subscribe again at any time if you decide to reactivate your premium account on Bibliocad.

With this information you can manage your subscription on Bibliocad. If you have any additional questions about our cancellation policy, feel free to contact our support team."

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